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CE Course Description

Understanding clinical risk management in behavioral healthcare is essential for building safer health systems and improving client safety.  While medical and behavioral health errors are inevitable, they can harm clients, clinicians, and institutions. Building a safe healthcare system means designing care processes to ensure that all clients are safe and that professionals have mechanisms to address human errors. This course will educate behavioral health professionals on the causes and seriousness of clinical errors, how these risks can be minimized, and how reporting systems can enhance safety for clients, clinicians, and organizations. 

Author: Kimberly H. Fortin, LCSW-R

References / Contributions by:

1. AAMFT (2015). Code of Ethics. Retrieved February 2023. https://www.aamft.org/ Legal_Ethics/Code_of_Ethics.aspx
2. Joint Commission (2022). Behavioral Health Care and Human Services National Patient Safety Goals. Retrieved February 2023. https://www.jointcommission.org/ standards/national-patient-safety-goals/behavioral-health-care-national-patientsafety-goals/
3. NASW (2021). Code of Ethics. Retrieved February 2023. https://www.socialworkers.org/ About/Ethics/Code-of-Ethics/Code-of-Ethics-English
4. Zur, Ofer (2023). Dual Relationships, Multiple Relationships, Boundaries, Boundary Crossings & Boundary Violations in Psychotherapy, Counseling & Mental Health. Retrieved, February 2023. https://www.zurinstitute.com/boundaries-dualrelationships/#key

CE Course Objectives

1. Identify the causes, frequencies, and levels of seriousness of clinical errors.
2. Examine how medical errors and clinical risks can be minimized.
3. Examine how medical and clinical errors impact clients and behavioral health providers.
4. Explore how reporting systems can enhance safety for clients, clinicians, and organizations

CE Outline with Main Points

1. Introduction
2. Medical & Behavioral Health Error Definitions
3. Joint Commission Patient Safety Goals
4. Errors and Risks in Mental Health
5. Consequences of Medical Errors
6. Responding to Medical Errors
7. Reporting Errors
8. Medical Errors and Burnout
9. Preventing Errors
10. General Strategies to Reduce Risk
11. Conclusion
12. References
13. Appendix A: Columbia-Suicide Severity Rating Scale
14. Appendix B: Telehealth Appropriatness Assessment
15. Appendix C: Informed Consent & Emergency Protocols for Telemental Health

Total Time: 3 Hours

Course Level: Introductory 

Social Work Approval

Social Work CE Credit for this course is offered with the following approvals. Many state boards of social work will accept the approvals listed. Provider Approvals by state and license type can be found here.

• Quantum Units Education is approved by the California Association of Marriage and Family Therapists, CAMFT Provider #89970, to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEP. Quantum Units Education maintains responsibility for this program/course and its content.
• Florida board for Social Workers CE Provider #50-8650 (Quantum 'immediately' reports CE Credits to Florida licensees) 
• Illinois Department of Professional Regulation, License No. 159.001261 approved CE Sponsor
• Ohio CSWMFTB #RCST091701 approved CE Provider
• Texas Board of SWE #5070 approved CE Provider
• Quantum Units Education, #1289, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 01/03/2023 - 01/03/2026. Social workers completing this course receive 3.00 'General' continuing education credits.

To see other approvals in your state, see our state by state provider approval listings here.

Course Development: Each course is identified and reviewed by the appropriate Quantum Units Education consultant with professional and licensed expertise in the various disciplines we serve. Our professional consultants oversee course development to satisfy the needs of various professionals based on their board requirements, rate course degrees of difficulty and ensure the course content and exam questions are appropriate, relevant and comprehensive. See our professional staff and their bios here.

*Questions regarding how to take a course, refunds, grievance policy and ADA policy can be found here.
*Questions regarding this course or need support? Contact us at support@quantumunitsed.com.

Added On: 12/31/1969