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CEU Course Description

Understanding clinical risk management in behavioral healthcare is essential for building safer health systems and improving client safety.  While medical and behavioral health errors are inevitable, they can harm clients, clinicians, and institutions. Building a safe healthcare system means designing care processes to ensure that all clients are safe and that professionals have mechanisms to address human errors. This course will educate behavioral health professionals on the causes and seriousness of clinical errors, how these risks can be minimized, and how reporting systems can enhance safety for clients, clinicians, and organizations. 

Author: Kimberly H. Fortin, LCSW-R

References / Contributions by:

1. AAMFT (2015). Code of Ethics. Retrieved February 2023. https://www.aamft.org/ Legal_Ethics/Code_of_Ethics.aspx
2. Joint Commission (2022). Behavioral Health Care and Human Services National Patient Safety Goals. Retrieved February 2023. https://www.jointcommission.org/ standards/national-patient-safety-goals/behavioral-health-care-national-patientsafety-goals/
3. NASW (2021). Code of Ethics. Retrieved February 2023. https://www.socialworkers.org/ About/Ethics/Code-of-Ethics/Code-of-Ethics-English
4. Zur, Ofer (2023). Dual Relationships, Multiple Relationships, Boundaries, Boundary Crossings & Boundary Violations in Psychotherapy, Counseling & Mental Health. Retrieved, February 2023. https://www.zurinstitute.com/boundaries-dualrelationships/#key

CEU Course Objectives

1. Identify the causes, frequencies, and levels of seriousness of clinical errors.
2. Examine how medical errors and clinical risks can be minimized.
3. Examine how medical and clinical errors impact clients and behavioral health providers.
4. Explore how reporting systems can enhance safety for clients, clinicians, and organizations

CE Outline with Main Points

1. Introduction
2. Medical & Behavioral Health Error Definitions
3. Joint Commission Patient Safety Goals
4. Errors and Risks in Mental Health
5. Consequences of Medical Errors
6. Responding to Medical Errors
7. Reporting Errors
8. Medical Errors and Burnout
9. Preventing Errors
10. General Strategies to Reduce Risk
11. Conclusion
12. References
13. Appendix A: Columbia-Suicide Severity Rating Scale
14. Appendix B: Telehealth Appropriatness Assessment
15. Appendix C: Informed Consent & Emergency Protocols for Telemental Health

ACE credit is not offered for this course. A list of courses offering ACE credit can be found here.

Course Development: Each course is identified and reviewed by the appropriate Quantum Units Education consultant with professional and licensed expertise in the various disciplines we serve. Our professional consultants oversee course development to satisfy the needs of various professionals based on their board requirements, rate course degrees of difficulty and ensure the course content and exam questions are appropriate, relevant and comprehensive. See our professional staff and their bios here.

*Questions regarding how to take a course, refunds, grievance policy and ADA policy can be found here.
*Questions regarding this course or need support? Contact us at support@quantumunitsed.com.

Added On: 12/31/1969