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CE Course Description

Agitation is an acute behavioral emergency requiring immediate intervention.  Verbal de-escalation is usually the key to engaging the patient and helping them become an active partner in their evaluation and treatment.  This CE course details the proper foundations for appropriate training for de-escalation and provides intervention guidelines, using the “10 domains of de-escalation.”

Article Author:  Janet Richmond, MSW, et al.
Exam writer:  Patricia Hocking-Walker, M.S. (Psychology)

CE Course Objectives

1. Explain the main objectives when working with an agitated patient.
2. Investigate the body language the clinician should use with an agitated patient.
3. Examine ways to agree with a patient.
4. Scrutinize the distance the clinician should maintain between themselves and the patient.
5. Identify the most essential skill at verbal de-escalation.

ACE credit is not offered for this course. A list of courses offering ACE credit can be found here.

Course Development: Each course is identified and reviewed by the appropriate Quantum Units Education consultant with professional and licensed expertise in the various disciplines we serve. Our professional consultants oversee course development to satisfy the needs of various professionals based on their board requirements, rate course degrees of difficulty and ensure the course content and exam questions are appropriate, relevant and comprehensive. See our professional staff and their bios here.

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Added On: 02/01/2012